26 - 28 November, 2018 | Twickenham Stadium, London, United Kingdom

Pre-Conference Workshop Day

8:30 am - 9:00 am REGISTRATION & NETWORKING

9:00 am - 10:45 am WORKSHOP A: ASSESS YOUR ORGANISATION’S READINESS FOR RPA IMPLEMENTATION

Anthony Ryan - Business Transformation, Strategy and Programme Manager, Three
·   Assess the company to find rule-based processes to automate
·   Master the mix between automation and manual work
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Anthony Ryan

Business Transformation, Strategy and Programme Manager
Three

9:00 am - 10:45 am WORKSHOP B: SCALE YOUR CENTRE OF EXCELLENCE AND INTERNAL EXPERTISE TO HANDLE PROJECT GROWTH

  • How to create a transparent governance model with clear roles and responsibilities
  • What is needed in your centre of excellence to be able to manage organisational growth for RPA
  • Educate and train your staff to be able to handle the huge amounts of opportunity through RPA


9:00 am - 10:45 am WORKSHOP C: DATA AND ANALYTICS TO SUPPORT YOUR BUSINESS STRATEGY

Allison Nau - Independent Consultant, Cox Automotive
  • Why and how you need to understand your data assets
  • The process of transforming data into insight
  • Capabilities required to use data and analytics to positively enhance your processes
  • Tools and technologies harnessing your data and making it available in real-time
  • Driving cultural change to become more data driven
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Allison Nau

Independent Consultant
Cox Automotive

10:45 am - 11:15 am NETWORKING BREAK

11:15 am - 1:00 pm WORKSHOP D: PROCESS-CENTRIC ROBOTICS AND INCREASED AUTOMATION INTELLIGENCE

Shak Akhtar - Global SVP Robotic Solutions, Redwood
  • Add Finance and HR intelligence to your automation programme
  • How to mix and match UI-based RPA with Accelerated RPA and where to apply them
  • Why Robots allying Finance, HR and ERP expertise enable rapiddevelopment and scaling of back-office core processes
  • The ease-of-use and flexibility of the solution including its in-built workflow, orchestration, security and audit components
  • The total cost of ownership of a pay-per-use model available on premise of from the cloud
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Shak Akhtar

Global SVP Robotic Solutions
Redwood

11:15 am - 1:00 pm WORKSHOP E: DRIVE RPA GROWTH THROUGH A FLEXIBLE ECOSYSTEM

Jakob Freund - CEO, Camunda
Michael Ferber - Head of Consulting, Camunda
  • How Business Process Management and RPA work in harmony
  • The benefits of RPA in a fully integrated ERP system
  • Achieve real end-to-end process improvement through automation
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Jakob Freund

CEO
Camunda

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Michael Ferber

Head of Consulting
Camunda

11:15 am - 1:00 pm WORKSHOP F: INTEGRATE CHAT BOTS AND RPA TO DRIVE CUSTOMER SERVICE, DELIVERY AND PRODUCT PERSONALISATION

Julia Aymonier - Chief Information Officer, Ecole Hôtelière de Lausanne
  • Develop chat bots by combining AI tools with human-centred design practices
  • Offer customers insights through chat bot data collection and analysis
  • Reduce customer issues through data analytics and chat bot delivery
  • The role of other technologies within unstructured data that assist chat bots
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Julia Aymonier

Chief Information Officer
Ecole Hôtelière de Lausanne

1:00 pm - 2:00 pm NETWORKING LUNCH

2:00 pm - 3:45 pm WORKSHOP G: LINK RPA WITH YOUR LEGACY SYSTEMS AND ENHANCE SYSTEM INTEGRATION

Graham Lee - Head of Group Automation, Thomas Cook
  • How to be more flexible with your legacy systems
  • Teach bots to extract data from your legacy systems
  • How RPA enables legacy processes to evolve
  • The cost benefit RPA brings to evolving your legacy systems
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Graham Lee

Head of Group Automation
Thomas Cook

2:00 pm - 3:45 pm WORKSHOP H: DRIVE BUSINESS TRANSFORMATION THROUGH ROBOTIC PROCESS AUTOMATION

  • Do you have the resources, support and infrastructure for growth?
  • Turn an RPA programme into an RPA business transformation
  • Maximise the capability and adaptability of RPA for your business Transformation


2:00 pm - 3:45 pm WORKSHOP I: LEAD A CULTURE OF INNOVATION

Gilbert Hannouche - Head of Process Improvement Solutions, Credit Agricole CIB
  • Build a smart community by briefing your culture of innovation and allowing employees to provide ideas for innovation
  • Offer client workshops and build a platform they can use to invest and talk with you
  • Drive an innovation campaign through business champions and events with live demonstrations
  • Ensure innovation generates revenue, reduces costs and creates value, as well as employee engagement
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Gilbert Hannouche

Head of Process Improvement Solutions
Credit Agricole CIB

3:45 pm - 4:00 pm END OF PRE-CONFERENCE WORKSHOP DAY