26 - 28 November, 2018 | Twickenham Stadium, London, United Kingdom

Martin Ratolístka


Chief Data and Automation Officer
Kiwi.com


12:20 PM HARNESS REAL-TIME PROGRAMMES TO SUPPORT YOUR CUSTOMERS AND CUT INTERNAL COSTS

them make decisions for themselves
• The use of voice recognition to understand customer requests
• Provide customers with the simplest interface possible
• How to cope with specific programmes for customers or internal
programmes for an agent
• Maximise innovation support throughout your organisation


Check out the incredible speaker line-up to see who will be joining Martin.

Download The Latest Agenda